Frequently Asked Questions

A. The Fall 2020 term will be almost entirely online. A few exceptions will be made for essential infrastructure programs like healthcare and emergency services training programs that must be face-to-face. Learn more.

The FFCRA requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. The provisions apply from April 1, 2020 through December 31, 2020. An employee is entitled to take leave related to COVID-19 if the employee is unable to work, including unable to work remotely, because the employee:

  1. Is subject to a Federal, State, or local quarantine or isolation order related to COVID-19;
  2. Has been advised by a health care provider to self-quarantine related to COVID-19;
  3. Is experiencing COVID-19 symptoms and is seeking a medical diagnosis;
  4. Is caring for an individual subject to an order described in (1) or self-quarantine as described in (2);
  5. Is caring for his or her child whose school or place of care is closed (or childcare provider is unavailable) due to COVID-19 related reasons; or
  6. Is experiencing any other substantially similar condition specified by the U.S. Department of Health and Human Services.

See Emergency Paid Sick Leave and Expanded Family Medical Leave Guidelines 

Leaves available from April 1, 2020 thru December 31, 2020 include:

Emergency Sick Leave

If you cannot work (or work remotely) due to a COVID-19 related reason, please complete the COVID19 Emergency Paid Sick Leave Form  

Expanded FMLA

If you cannot work (or work remotely)  because you are caring for a child whose school or place of care is closed (or child care provider is unavailable) due to COVID-19 related reasons, please complete the COVID19 Expanded Family & Medical Leave Form 

See Emergency Paid Sick Leave and Expanded Family Medical Leave Guidelines 

Report it to the District Health Branch Director so that they can follow up with San Mateo County Health.  Do not disclose this confidential information to anyone else (including your supervisor or Dean) to be in compliance with HIPAA law and to protect the privacy of the infected individual.

To limit the potential for exposure to others, you should not come to work and should take these actions:

  • Notify the District Health Branch Director, your supervisor & the Human Resources Office
  • Seek medical care
  • Stay home until at least: 72 hours have passed since resolution of fever without the use of fever reducing medications AND improvement in respiratory symptoms (if present) AND at least 10 days have passed since symptoms first appeared

Take these actions immediately:

·      Alert your healthcare provider to seek medical advice

·      Do not come to campus until notifying and seeking guidance from the District Health Branch Director.  

Please stay home until you can confirm with your healthcare provider that the member of your household is no longer contagious. If the member of your household tests positive for COVID-19, per San Mateo County Health, you are required to self-quarantine at home for at least 14 days even if you do NOT have symptoms and obtain a COVID-19 diagnostic test.  Additionally, you must be free of any signs/symptoms of illness upon your return to the workplace. 

If you cannot work from home because you are ill you should be using sick leave.  You should reach out to your supervisor and Human Resources.  If the signs/symptoms are COVID-19 related, you would be entitled to the FFCRA Emergency Sick leave.

Employees’ health is our top priority. Employees should consult with their health care provider and follow the provider’s directive.  Employees should contact their supervisor and Human Resources to coordinate leaves.

San Mateo County Health performs contact investigations for laboratory confirmed COVID-19 cases in our County.  Based on their investigations, they will notify the District Health Branch Director if there is a COVID-19 exposure in the District.  The District Health Branch Director will then notify those involved privately.  If you are concerned about a potential exposure at work, it is best practice to only notify the District Health Branch Director so they can follow up with San Mateo County Health.  As much as possible we want to eliminate unnecessary alarm if San Mateo County Health has not confirmed a COVID-19 campus-related exposure and also protect the privacy of the potentially infected individual.

If you have been home because you tested positive for COVID-19, take these actions:

  • Seek specific instructions from your healthcare provider about how long you must self-isolate and when you can return to work
  • Notify the District Health Branch Director

Employees’ health is our top priority.  For this reason, you will be sent home and will not be able to return until you are free of any signs/symptoms of illness upon your return to the workplace.  If you have symptoms consistent with COVID-19, reach out to your healthcare provider immediately to seek medical advice.  If your healthcare provider determines you do not need a diagnostic COVID-19 test you will need to stay home until at least: 72 hours have passed since resolution of fever without the use of fever reducing medications AND improvement in respiratory symptoms (if present) AND at least 10 days have passed since symptoms first appeared. 

We realize this is a time of uncertainty and concern, which results in increased stress. We encourage you to take care of yourself and utilize resources we have available. Please visit the Human Resources Covid-19 Resources Web page.

A. Submit a request through the ITS Help Center or contact the ITS Help Desk at (650) 574-6543.

A. Access for faculty and staff is prohibited to all campuses and the District Office, except by special permission. Faculty and staff who need to come to campus must make a request to their dean or supervisor. There must be a specific and urgent reason for your request, and it must be for a specific time, date, and location.  Note that due to shelter-in-place orders and campus cleaning protocols, only extraordinary requests can be granted.

A. The Colleges/District Office will supply the employee with appropriate office supplies to complete assignments. The employee should check in with their supervisor on how to request office supplies. See details.

A. The Colleges/District Office will supply the employee with appropriate office supplies to complete assignments. The employee should check in with their supervisor on how to request office supplies. See details.

A. If a student needs access to a computer or other technology like a calculator, tell your professor and ask the professor to make a request to the dean. The District has a limited number of Chromebooks available for student use.

A. Yes, each college has personal counseling services available to students. Visit https://virtual.smccd.edu/ to find a listing of college personal counseling websites. If you are experiencing a psychological emergency, please call the Crisis Hotline at (800) 273-8255 (Spanish: (888) 628-9454), dial 911, or go to the psych emergency room.

A. Yes, tutoring resources are available online. Please visit virtual.smccd.edu or the Learning Center websites at each of the colleges for more details.

A. You are able to walk the perimeter roads of SMCCCD campuses as long as you wear a face covering (per County Health recommendations) and practice six feet social distancing. Access is prohibited to campus interiors (including walkways, quads, buildings).

A. Yes, the San Mateo Farmer’s Market is operating at CSM on Saturdays, 9am – 1pm, at the lower Hillsdale Lot (Lot1). Farmer’s markets, like grocery stores, are “essential services” that are still allowed to operate under the County shelter-in-place order.