Classes Will be Online for Summer and Fall 2020


Dear Cañada College, CSM, and Skyline College Students:

Fall Semester Will Be Online
The Fall 2020 semester at Cañada College, College of San Mateo, and Skyline College will be online for most student programs.  Our faculty members, administration, and Board of Trustees have agreed this is the best way to keep our students and employees safe through the fall.  

There will be some exceptions for courses/labs in the healthcare and emergency services fields, as well as in STEM, career education, and other select areas. However, even these courses will be in hybrid format with lectures online and only necessary labs being done in-person. Specific courses will be determined in the coming weeks and your instructor will communicate with you about the details.

Register now for fall classes!

Student Services Will Be Online Through December 2020
All student services will also continue online through December 31, 2020. There may be some services that are absolutely necessary to provide in-person, so we will provide details this summer.

Summer Will Be Online
As we have previously announced, Summer classes will be online. This is a great time for you to get ahead for the fall or catch up on courses you may have had to drop or missed out on. Check WebSchedule for all the courses available to you this summer.

Need to Withdraw Or Change Your Grading Options?
If you need to drop a class, you can do that until the day BEFORE the last day of the class. Until May 21, you may also request to change grading option for a course to Pass/No Pass by filling out this Add/Drop form and emailing it to your admissions office:
Cañada Admissions
CSM Admissions
Skyline Admissions

We strongly advise you to talk to your counselor before making those decisions, because this may affect your academic progress and ability to transfer. See these New Student Guidelines for excused withdrawal, pass/no pass, and incomplete grading options. Here’s how to contact your counselor:

Register Even if You Owe A Little Money!
We know times are hard and we don’t want you to have to sacrifice your education. Even if you owe up to $49 in fees to the District, you will still be able to register for summer and fall classes. We are here for you and want you to complete your education, so if you are having difficulty paying for school please contact the Cashier’s Office at your College to find out about payment options:

The Census is Hiring! Apply Online to Be a Census Worker. And Fill Out Your Census!
The Census has been extended for four months, and San Mateo County is hiring field staff workers with pay up to $30/hour. Apply online at If you have applied and need technical assistance, please call our Support Desk at 1-855-562-2020, and select Option 4.

Did you know you can complete your 2020 Census questionnaire online? Just go to Learn more at the San Mateo County Census 2020 website.

Do You Need Shelter, Food Assistance, or Basic Services?
Dial 2-1-1 for non-emergency resources or visit the District website for places to go for help.

Get the Latest District Information
District COVID-19 Page
Telephone Hotline: 650-574-6650

Working from Home Guidelines

The District’s goal is to ensure that all essential District operations are maintained during COVID-19 with most employees working remotely and a limited number on-site. Realizing that under these new operating parameters employees working remotely will have questions and needs regarding their new remote worksites, the District has prepared these guidelines.

Download this document as a printable PDF

Employee Work Expectations

We have asked supervisors to be accommodating, flexible, patient, and understanding, however employees are reminded of work expectations while working remotely.

  • Check District-related email, telephone, or other designated communication methods on a consistent basis as if the employee were working at their regularly assigned college/District work site.
  • Adhere to professionalism, productivity, performance, communication, timeliness of assignments, and responsiveness standards, and to comply with all District (as well as their program/department) policies and procedures.
  • Classified employees are expected to adhere to their assigned work schedule. Changes to the work schedule or requests for overtime require prior approval in accordance with the procedures established by their supervisor. Requests for sick, vacation, and other leaves of absence shall be made in accordance with established department/program procedures.

Safety Standards

  • The employee confirms that they have a suitable place to work remotely and that to the best of their knowledge the workplace is safe from conditions that could pose a hazard to health and safety or danger to District-owned equipment.
  • Comply with all District policies and standards for safeguarding and protecting any confidential business information, personally identifiable information, and all other sensitive information they possess. The employee shall ensure confidential, personally identifiable, and all other sensitive information discussed via any form of communication is conducted in a manner consistent with District policies and procedures and protects the information from unauthorized disclosure.


Most remote worksite needs can be addressed by making adjustments to a workspace. See Working from Home ergonomics presentation. If these adjustments do not address workspace needs, an ergonomic assessment may be recommended. Prior to an ergonomic assessment, the following steps should be taken.

  • The employee shall discuss ergonomic needs to work remotely with their supervisor prior to having Human Resources assess the need.
  • The employee will need to complete the Working from Home Ergonomics Assessment Request Form. A Human Resources representative will contact the employee to conduct a virtual workplace assessment and determine the need.

Technology and Equipment

  • The employee and the supervisor shall determine the minimum equipment and software necessary for the employee to complete assignments from the remote worksite in a timely, efficient, and professional manner.
  • In determining which equipment (if any) shall be provided by the District/college, the Department/Division shall consider appropriateness and availability. If bringing office equipment home and/or ordering equipment is approved, the employee must complete the District Property Loan Agreement. Please note Facilities is not able to assist employees bringing office equipment home, and ITS is only able to support remote installations. The employee is required to return any District property upon request after working remotely is completed.
  • The Department/Division will maintain all equipment owned by the District. The employee will not perform maintenance or repairs on District-owned equipment.
  • The employee is responsible for service costs, maintenance, and repairs of employee-owned equipment.
  • Only District-owned software may be installed on District-owned equipment. The employee may not install or download any other software to District-owned equipment without supervisor approval.
  • The employee shall never purchase or rent equipment, services or supplies on the assumption the Department/Division shall reimburse for the cost. Department/Division prior approval must be obtained prior to any expense incurred. In general, the employee is responsible for ongoing operating costs, such as telephone (mobile and landline) service fees, mobile phone data plans, internet fees, utility costs, and equipment rental fees, however for expenses incurred to be able to complete assignments may be reimbursable if prior approval is obtained and expenses can be verified.
  • The Colleges/District Office will supply the employee with appropriate office supplies to complete assignments. The employee should check in with their supervisor on how to request office supplies.

Return Your Technology or Other Borrowed Items!

All borrowed items including Chromebooks, laptops, hotspots, calculators, library books, textbooks, and other borrowed items are now due back to your campus. There are only two days left to return items.

Drop off items at your campus 
Please drop off your items at Cañada, CSM, or Skyline, on one of these dates:

  • Wednesday, May 27: 12:00 pm – 6:00 pm 
  • Thursday, May 28: 12:00 pm – 6:00 pm 

Drive through or walk-up drop off locations are marked on these campus maps: Cañada CollegeCollege of San MateoSkyline College

Which campus should I drop my items off at? 
Choose the campus drop off site according to these guidelines. 

  • Bookstore rentals must be returned to the campus from which they were rented. Have your G-number ready.
  • Library books or other items may be returned at any campus 
  • Technology items such as laptops, hotspots, or calculators may be returned at any campus

Please check your library account for a list of your current library or technology loans, and contact your campus library as needed with questions.

You will be required to follow these rules when dropping off, in order to protect the health and safety of you and our employees:

  • Wear a face covering
  • Stay 6 feet away from all other people
  • Do NOT come to campus if you are sick. 

You may park off campus and walk over to complete your returns. It is okay to have a friend or a family member drop off on your behalf.

Those who fail to follow these rules will be turned away, and need to coordinate with our team to find alternative ways to make returns

If you are unable to return your Library or technology items on the scheduled days or you are enrolled in summer classes and need to continue using technology on loan, please fill in this form

SMCCCD Social Distancing Protocols for Employees On Campus

To All SMCCCD Employees:

San Mateo County Health has ordered employers, including the San Mateo County Community College District, to distribute formal social distancing protocols to all employees. These protocols apply to any employee on District property, including the three college campuses and the District Office. This applies to all District employees currently required to work onsite, and will apply to all employees who return to work onsite in the coming months. Please read and keep a copy of these social distancing protocols.

There are five basic rules for social distancing at work:

  1. Do not enter District property if you have COVID-19 symptoms
  2. Maintain a minimum six-foot distance from other people
  3. Sneeze and cough into a cloth or tissue, or into your elbow
  4. Wear a face covering
  5. Do not shake hands or engage in unnecessary physical contact

These procedures are legally mandated by the San Mateo County Health Officer.

Currently, working-from-home remains in effect for most District employees due to the shelter-in-place order in San Mateo County. That order is in effect through May 2020 and may be extended. No decision has been made when to begin recovery back to normal business operations, but the SMCCCD Emergency Operations Center is developing protocols that will be used to restore operations in a safe and responsible way. Those protocols will be communicated with all employees before we begin to return to working onsite.

For all the latest information, visit the District COVID-19 information hub.

Summer Is Officially Online

In consultation with the Board of Trustees and District Academic Senate, Chancellor Claire and the college presidents have determined that the Summer 2020 term will be delivered in online/distance education format. The decision is made in light of the strong likelihood local shelter-in-place restrictions will limit or prevent a return to normal campus operations over the summer. There may be very limited exceptions for some programs and those will be assessed on a case-by-case basis. 

Faculty who have questions about the online summer session or need access to campus should contact their dean.

Students were notified of the change in an April 27 email and text announcement, encouraging them to sign up for online summer classes and to consult a counselor with any questions.

Working from Home Remains in Effect Through May 2020

Working from home will remain in effect for all employees except those who have been notified that they are essential workers who must be onsite. The District will continue to monitor local shelter-in-place restrictions to determine when to begin working again on District property.

Please note that any employees required to be on District property must wear face coverings while on any of our campuses or at the District Office.

Employees who have questions or concerns about working from home should consult with their supervisor.

Summer Classes Are Online. Register Now!

Summer classes will be online, and this is a great time for you to get ahead for the fall or catch up on courses you may have had to drop or missed out on. You’re still on quarantine anyway, so take a class or two! Check WebSchedule for all the courses available to you this summer.

Register Even if You Owe A Little Money!
We know times are hard and we don’t want you to have to sacrifice your education. Even if you owe up to $49 in fees to the District, you will still be able to register for classes this summer. If you owe $50 or more, you will NOT be able to register. Please contact the Cashier’s Office at your College to find out about payment options:

Cañada Cashier’s Office
CSM Cashier’s Office
Skyline Cashier’s Office

Questions? Talk to A Counselor!
Your academic counselors can help guide you to the best courses for your degree or certificate, as well as which classes will transfer to the CSU or the UC. Set up an appointment online:

Cañada Counseling
CSM Counseling
Skyline Counseling

Need to Withdraw Or Change Your Grading Options?
See these New Student Guidelines for excused withdrawal, pass/no pass, and incomplete grading options

Zoom Security Update #2

Campus Community,

I wanted to send a quick update of the latest enhancements to ensure the security and privacy of Zoom.

First, we want to highlight an upcoming enhancement to Zooms Global Network. We can now customize which data center regions we use for real-time meetings & data in-transit. Additional Improvements to Zoom Platform include:

Configure meeting and webinar password requirements

  • Account owners and admins can now configure minimum meeting password requirements, including a minimum length, requiring letters, numbers, special characters, or only allowing numeric passwords. Past meetings scheduled with passwords will not be impacted. 

Meeting IDs up to 11 digits in length

  • One-time random meetings IDs for newly scheduled meetings and webinars can now be up to 11 digits long. Your Personal Meeting ID (PMI) will remain the same and already scheduled meetings will not be impacted. 

Password for Cloud Recordings 

  • We updated password guidelines for hosts when sharing their cloud recordings for meetings and webinars.  Default will now be ON, and require a complex password to access a shared recording. But we recommend you use Dropbox to store your recordings. 

Message Preview Control (Only Applicable to Zoom Chat Users)

  • Users can enable or disable a setting to show a message preview for chat messages.

Please be sure to update to latest software release to take advantage of these new features, and check out our ITS blog for new updates.


Face Coverings Now Required in San Mateo County

To All Students at Cañada College, College of San Mateo, and Skyline College:

All people in San Mateo County must now wear a face covering anytime you are outside the home or at work. This is a legal order by the County of San Mateo. Please read these instructions and follow the legal order.

Read the San Mateo County announcement
Read the full text of the legal order

When/Where Do I Have to Wear a Mask?
The order requires everyone to wear face coverings when they are inside or in line to enter grocery stores, laundromats, hospitals, clinics, COVID-19 testing locations, dentists, veterinary clinics, and when they are waiting for or riding on public transportation, including ride shares, Caltrain, and BART. You are not required to wear a mask while jogging, biking, or exercising, but you should still carry a mask in case you come within six feet of another person.

What Type of Face Covering Is Required?
Face coverings can be any type of cloth, fabric, or other soft material that covers the nose and mouth and surrounding areas of the lower face. They can be factory-made or homemade. You can use many things as a face covering:

  • Scarves
  • Bandanas
  • Neck gaiters
  • Homemade coverings made from t-shirt material or other fabric and held with rubber bands 

You can use purchased masks, but do not purchase medical grade masks like N95 respirators, since those are in short supply and should only be used by healthcare workers.

How Can I Make a Mask?
Read these guides from the Centers for Disease Control for making, wearing, washing, and caring for face coverings:
Simplified Chinese

Watch these videos for easy ways to make your own mask:
U.S. Surgeon General How-to Video
ASL How-to Video

We want all our students to be healthy and safe. Please do your best to follow these new legal orders.

Thank you.